Customer Service Position Available at Avena Botanicals’ Apothecary and Organic & Biodynamic Medicinal Gardens in West Rockport, Maine
Avena Botanicals is a thriving small business in midcoast Maine where each person working within its rhythm plays an integral role in the co-creation process of providing high quality handmade herbal products from seed to bottle. We are an herbal apothecary that has offered a variety of hand-crafted herbal remedies for nearly 29 years and most of our products are made with herbs grown and hand-harvested from our own biodynamic, organic gardens in Rockport, Maine. In providing high quality herbal remedies created by hand, we work to balance strong ideals about the creation of medicine with good business practice. We strive to create a happy, healthy workplace for all beings.
16 hour/week position (preferred Thurs and Fri, 9-5) with flexibility to cover vacations and/or sick days.
This administrative position works closely with the Customer Service Supervisor to complete routine tasks, which include: answering the phone, taking orders, resolving order issues, general email inquiries, shop upkeep and assistance of customers.
We are looking for someone with strong customer service skills, a friendly and helpful disposition and the ability to work in a fast-paced environment, great communication skills, positivity, creativity, motivation, attention to detail and flexibility. The right candidate must have good computer skills, especially with Microsoft Office. Knowledge of Quick Books is a plus. We hope that you’ll have a strong commitment to wellness and a belief in the effectiveness and importance of traditional plant medicines. Some herbal experience would be great, but an openness and interest is most important.
Please send your cover letter and resume (Attn: Jenn) by fax (207) 594-2975, email email@example.com, or ground mail: Avena Botanicals 219 Mill Street Rockport, ME 04856
No phone inquiries please. We are hoping for a start date of July 21st and will begin interviewing immediately.