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Store Manager for Poppy's Market - New Hope, PA
Last Post 31 Jul 2018 01:42 PM by Kitchen Table Consultants. 0 Replies.
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Kitchen Table Consultants

31 Jul 2018 01:42 PM  

Our Mission

Poppy's Market is devoted to feeding our community real food that makes our neighbors happy and healthy, offering service that makes them smile everyday.

We are relentless in our pursuit of generosity, honesty and hospitality in all our actions toward our customers, team members, farmers, partners, food makers and the earth.

Through every action, we seek to nourish as many lives as we possibly can through good work, good food and good times.


The goal of Poppy's Market is to provide New Hope, Lambertville and the surrounding areas with year round access to nourishing food: the best local food from the fields and kitchens of our region, and a curated selection of the national organic brands, with a focus on low waste, high quality bulk in reusable containers.

The vision is modern Mom and Pop Grocery. The store serves our community and our taste buds; and celebrates Bucks County's rich agricultural traditions, while at the same time offering modern conveniences, clean, organic and natural products and the highest standards for customer service. Poppy's Market will contribute to the local economy through impactful partnerships with local food makers and farmers. We prioritize wholesome delicious food, economic independence, entrepreneurship, a resilient local foodshed, and local job creation.

Position Overview

The Store Manager of Poppy's Market will be responsible for the successful day-to-day store operations management of the new 4,000 square foot local greengrocer that features an abundant supply of locally grown products.

We are looking for someone that is entrepreneurial by nature, passionate about local food, a skilled manager with a proven track record of taking full responsibility for a retail/grocery operation logistics and operations. The right candidate will be a wiz with a spreadsheet, an extraordinary team leader, obsessed with quality and a customer-focused charmer.

This position reports to the Founder, and is part of the Kitchen Table Consultants Family of Businesses.

For full description and to apply, please visit https://kitchentableconsultants.recruiterbox.com/jobs/fk01dsd?source=Classifieds


Store Opening

Play a leading role in the process of planning and executing all facets of the store opening.
Manage the recruitment, hiring, and onboarding of store staff members, in collaboration with the owner and KTC administrative support team
Build storewide Standard Operating Procedures in collaboration with the owner.
Work with owner to build out product assortment and develop vendor relationships.
Work with owner to plan and implement POS and all store technology.
Meet or beat the opening budget and timeline for opening.

Store Management

Take responsibility for store operations and serve as a leader to all store staff.
Ensure compliance with all applicable laws regarding licenses, permits, health regulations, employment, etc. Oversee government compliance management for the entire facility including responsibility for health department inspections, food safety procedures and record-keeping.
Collaborate with owner and farm partners to forecast product demand levels to allow local suppliers to supply as much of market’s needs as possible.
Work very closely with all suppliers to support excellent communications, logistics, and receiving procedures.
Oversee Receiving, Facilities Management and Maintenance, IT including POS system.
Assist in setting and adhering to priorities, metrics and a rhythm of communication with the team, owners and partners.

Financial Management

Work to achieve budgeted sales goals and expense levels. Achieve store profit targets.
Motivate all store staff to feel accountable to budget and sales goals by being transparent about store performance and practicing open book management.
Plan a pricing and margin strategy designed to be competitive and value-driven.
Work with the owner to monitor store performance and profitability.
Monitor deviations from budget and take initiative to adjust accordingly to meet goals.
Manage POS system and all associated ordering, receiving and inventory management procedures.


Consistently communicate and support New Hope Market mission.
Provide leadership to actively build a strong and positive market culture.
Provide mentorship to all team members.
Assist with recruiting, hiring, training, and counseling all team members in a manner that builds and sustains a high performing team and minimizes turnover.
Provide timely, thorough and thoughtful performance evaluations to all team members, based on written job descriptions and performance standards and in collaboration with owner.


Establish and maintain collaborative, honest, open and productive working relationship with all store staff, owners, and administrative support team.
Model and cultivate effective team communication.
Provide accurate, complete information in daily, weekly, monthly, annual and “ad hoc” management reports.
Document any incidents relating to team member discipline or policy issues.


Ensure the highest cleanliness standards for production space, selling space, and office space. Establish procedures for daily, weekly, and deep cleaning with all departments.
Train and manage staff to maintain the highest level of workspace organization and reduce clutter, ensure proper rotation procedures, and eliminate waste/ redundancies.
Ensure all equipment is purchased, maintained, and serviced appropriately in cooperation with store team.
Develop and manage storewide inventory and storage systems.
Oversee all security, safety, landscaping, waste management, etc. providers.
Ensure the safety and security of all employees and visitors.
Ensure that all walk-ins and workspaces adhere to safety and cleanliness standards.
Establish safety and cleaning schedules and checklists.


Entrepreneurial spirit, zero tolerance policy for office politics, stellar work ethic and a well-developed sense of humor
Self-motivated to get the job better each time, with an ability to successfully balance financial performance and creative vision
Ability to work with a creative, vision focused owner, you have a knack for taking an idea from concept to operational system
Organized and systems focused leader
Aligned with the mission and values of New Hope Market
A proven track record of leadership responsibility for a retail grocery operation
Ability to build, develop, inspire and lead a team
Hospitality focused leader focused on creating a warm and inviting environment with impeccable service
High level of comfort with using computer-based systems (excel, g-suite, etc) and POS system to manage store wide operations
Demonstrated ability to creatively solve problems and take ownership and initiative
Experience setting, analyzing and reporting on financial performance targets
Thorough knowledge of products, buying, pricing, merchandising, and inventory management
Capability to give and receive feedback, build relationships, and resolve conflicts
Patient and enjoys working with and mentoring people
Ability to work rotating shifts Monday through Sunday including some holidays as needed
Ability to perform physical requirements of the position

Required Work Experience

4+ years of relevant experience as a store manager, department manager, or team leader in a grocery or retail store
2+ years of food service experience
Involvement with the startup of a retail business a plus
Experience making bottom-line decisions in a retail business
Facilities and equipment management experience

Physical Requirements

The physical demands described here represent those that must be met in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit and review information on a computer screen or on paper for long periods of time
Reach with hands and arms
Walk, climb, balance, and stoop
Lift or move up to 25 pounds, unassisted

Compensation: Based on experience. Competitive base salary plus upside based on the financial performance of the market. Benefits include PTO, medical insurance, and in-store discounts.

The duties, elements, responsibilities, skills, functions, experience, requirements, and conditions listed in this job description are representative only, and are not inclusive of all tasks an employee may be required to perform. The employer reserves the right to revise this job description at any time, and require employees to perform other tasks as circumstances or conditions of the business, competition, or work environment change.

All qualified applicants will receive consideration without discrimination because of race, color, religion, national origin, sex, marital status, status with regard to public assistance, member or activity in local commission, the presence of disabilities, sexual orientation, age, or any other characteristic protected by law.
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